Creating SLA Plan Specifications not based on Priority

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It is possible that the Priority of your tickets will have no bearing on one or more of your SLA Plans, in which case it is only necessary to capture a single set of SLA specifications.

Capture SLA Event Timing Specifications without Priority (Singular)

Capture SLA Event Timing Specifications without Priority (Singular)

Specify your SLA's without consideration for Priority

*Note: when SLA's are specified on a Singular basis the event completion due dates/times can be calculated for a ticket and SLA timers can be started without the need to set a Priority .

Creating SLA Plan Specifications not based on Priority

Sub Banner

Creating SLA Plan Specifications not based on Priority

It is possible that the Priority of your tickets will have no bearing on one or more of your SLA Plans, in which case it is only necessary to capture a single set of SLA specifications.

Capture SLA Event Timing Specifications without Priority (Singular)

Capture SLA Event Timing Specifications without Priority (Singular)

Specify your SLA's without consideration for Priority

*Note: when SLA's are specified on a Singular basis the event completion due dates/times can be calculated for a ticket and SLA timers can be started without the need to set a Priority .

Creating SLA Plan Specifications not based on Priority

Sub Banner

It is possible that the Priority of your tickets will have no bearing on one or more of your SLA Plans, in which case it is only necessary to capture a single set of SLA specifications.

Capture SLA Event Timing Specifications without Priority (Singular)

Capture SLA Event Timing Specifications without Priority (Singular)

Specify your SLA's without consideration for Priority

*Note: when SLA's are specified on a Singular basis the event completion due dates/times can be calculated for a ticket and SLA timers can be started without the need to set a Priority .

Creating SLA Plan Specifications not based on Priority

Sub Banner

Creating SLA Plan Specifications not based on Priority

It is possible that the Priority of your tickets will have no bearing on one or more of your SLA Plans, in which case it is only necessary to capture a single set of SLA specifications.

Capture SLA Event Timing Specifications without Priority (Singular)

Capture SLA Event Timing Specifications without Priority (Singular)

Specify your SLA's without consideration for Priority

*Note: when SLA's are specified on a Singular basis the event completion due dates/times can be calculated for a ticket and SLA timers can be started without the need to set a Priority .