Team Profile

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Graham Robson - Team Principal & Founder

When explaining my role to friends and family, I often use a film directors analogy. I'm surrounded by talented artists that I closely choreograph to craft beautifully engineered applications and supporting infrastructure. As a result, there can be a lot attention to detail, passion, sweat, and tears involved!

Having a broad background helps; I started out in the field of electronics, hen progressed through commercial positions to IT project management and solution architecture design. At Adaptive, a corporate metadata management technology company where most of the Coherence team first worked together, I was the Professional Services VP. I learnt a lot about enterprise solution engineering and whole product delivery.

As a very early customer of Zendesk in Europe, setting up modern support methodologies, I saw great potential to exploit the extensibility of Zendesk. Tired of 12 month sales cycles and 6 month implementation projects, I leapt at the chance to provide quick and cost effective implementation services for Zendesk. Still get a kick from thinking that I picked the right horse for the SaaS revolution!

 

Alan Byrne - Core Engineering

Simon Pledger - Applied Technology Engineering

Martin Barker - Client Services

Team Profile

Sub Banner

Team Profile

Graham Robson - Team Principal & Founder

When explaining my role to friends and family, I often use a film directors analogy. I'm surrounded by talented artists that I closely choreograph to craft beautifully engineered applications and supporting infrastructure. As a result, there can be a lot attention to detail, passion, sweat, and tears involved!

Having a broad background helps; I started out in the field of electronics, hen progressed through commercial positions to IT project management and solution architecture design. At Adaptive, a corporate metadata management technology company where most of the Coherence team first worked together, I was the Professional Services VP. I learnt a lot about enterprise solution engineering and whole product delivery.

As a very early customer of Zendesk in Europe, setting up modern support methodologies, I saw great potential to exploit the extensibility of Zendesk. Tired of 12 month sales cycles and 6 month implementation projects, I leapt at the chance to provide quick and cost effective implementation services for Zendesk. Still get a kick from thinking that I picked the right horse for the SaaS revolution!

 

Alan Byrne - Core Engineering

Simon Pledger - Applied Technology Engineering

Martin Barker - Client Services

Team Profile

Sub Banner

Graham Robson - Team Principal & Founder

When explaining my role to friends and family, I often use a film directors analogy. I'm surrounded by talented artists that I closely choreograph to craft beautifully engineered applications and supporting infrastructure. As a result, there can be a lot attention to detail, passion, sweat, and tears involved!

Having a broad background helps; I started out in the field of electronics, hen progressed through commercial positions to IT project management and solution architecture design. At Adaptive, a corporate metadata management technology company where most of the Coherence team first worked together, I was the Professional Services VP. I learnt a lot about enterprise solution engineering and whole product delivery.

As a very early customer of Zendesk in Europe, setting up modern support methodologies, I saw great potential to exploit the extensibility of Zendesk. Tired of 12 month sales cycles and 6 month implementation projects, I leapt at the chance to provide quick and cost effective implementation services for Zendesk. Still get a kick from thinking that I picked the right horse for the SaaS revolution!

 

Alan Byrne - Core Engineering

Simon Pledger - Applied Technology Engineering

Martin Barker - Client Services

Team Profile

Sub Banner

Team Profile

Graham Robson - Team Principal & Founder

When explaining my role to friends and family, I often use a film directors analogy. I'm surrounded by talented artists that I closely choreograph to craft beautifully engineered applications and supporting infrastructure. As a result, there can be a lot attention to detail, passion, sweat, and tears involved!

Having a broad background helps; I started out in the field of electronics, hen progressed through commercial positions to IT project management and solution architecture design. At Adaptive, a corporate metadata management technology company where most of the Coherence team first worked together, I was the Professional Services VP. I learnt a lot about enterprise solution engineering and whole product delivery.

As a very early customer of Zendesk in Europe, setting up modern support methodologies, I saw great potential to exploit the extensibility of Zendesk. Tired of 12 month sales cycles and 6 month implementation projects, I leapt at the chance to provide quick and cost effective implementation services for Zendesk. Still get a kick from thinking that I picked the right horse for the SaaS revolution!

 

Alan Byrne - Core Engineering

Simon Pledger - Applied Technology Engineering

Martin Barker - Client Services