Yes - it may be possible.
Zendesk's App Marketplace is tightly integrated with our third-party payment provider Stripe, to the extent that monthly charges are calculated on daily changes in regard to your active agent count. This makes for a very efficient administration and maximizes your cost optimization.
Using a workaround method, due to unofficial Zendesk App Marketplace support, we can arrange an invoicing facility for your organization on the following basis:
- A corporate policy that prevents the provision of company credit cards as a payment method
- Move to an annual commitment, invoiced in advance
- Annual renewals subject to true-up back payment on agent quantity increases. The highest number for each month is counted.
- The annual spend is over $2,000.00
The administration overheads for both parties is much higher than the automatic monthly credit card method that the Zendesk App Marketplace is designed to support. As such, we still recommend the Zendesk App Marketplace monthly credit card payment method as being the most cost-effective for us both.